Help

Common Questions

What are the participating products?

If you have purchased any of the participating products below, click here to upload your receipt.

Why am I getting a CSRF token message?

This problem usually occurs because the web browser on your computer or device is probably outdated.

Here is all you need to do:

  1. Download an Up to Date Web Browser. We suggest either:
    Google Chrome
    Or Mozilla Firefox
  2. Follow the instructions on either of those links to download the browser and install on your computer.
  3. In your new web browser, go to www.sunkistsunshine.ca and then click on Sign-up to create an account or if you have already signed up.
    If you are still having issues, please email us at gamemaster@sunkistsunshine.ca.

How do I sign-up for the contest?

To sign-up for the contest, simply click Sign-Up and complete all required information on the Registration Form.

Can I log-in with my previous contest log-in information?

Yes! If you have previously played in the Share the Sunshine contest, you can here with you credentials. If you haven’t played before, click here to complete our first time sign-up form.

I don’t have an email address, how do I sign up?

There are many free email services available on the Internet. We recommend MSN Hotmail or Yahoo! Mail. Follow the links to set up a new email account.

Can I use the same email address for more than one account?

Unfortunately, our system can only handle one email address per person, so one person should get a new email address. See common questions about getting a free email account through your web browser.

I’ve forgotten my password, what should I do?

Click here to reset your password! If you are still having issues, email us at gamemaster@sunkistsunshine.ca.

How can I change my contact information (phone number, email etc.)?

You can change your account information by clicking here. If you have any issues you can contact us at gamemaster@sunkistsunshine.ca.

How do I remove myself for the contest?

To remove yourself from the contest click here. Note all of your ballots you have entered will be removed.

How do I participate without making a purchase?

On a 3” x 5” card, clearly print your name, complete residential address, phone number, date of birth and valid e-mail address. Mail in an envelope with proper postage to “Sunkist® Fruit Snacks Sunshine, c/o P.O. Box 3009 M.I.P., Markham, ON L3R 6G4”. Must be legible and complete. You must complete your own entry. No copies or use of any automated, form filling, programmed or similar service or system is allowed. Each Free Mail-In Request will equal five (5) Ballot Entries. Please allow reasonable time for postal processing. Administrator will combine valid mail-in entries with electronic entries prior to subsequent drawings. You will be contacted only in the event that you are a winner. There is a limit of one (1) mail-in request per person, per day during the sweepstakes period. All mail-in requests must be received by March 1, 2021.

How do I know if I’m a winner?

If you are drawn in the contest you will receive a phone call or email from us with further instructions to claim your prize. Please note that we will contact you using the information you provided when you completed our online registration form to SIGN-UP.

What is a captcha?

A captcha is a security feature on our web page. When you click on the box that says “I’m not a robot,” some images should appear, please click on the images that correspond to the question above the pictures.

Can’t Find Your Answer?

We’re Here to Help!

Click on the button below to send your question to our Customer Service Team, or use the email address below to submit your request and we will get back to you shortly.

You can also email us at: gamemaster@Sunkist
Sunshine.ca

or mail your request to:

Sunkist® Fruit Snacks Sunshine.

c/o P.O. Box 3009 M.I.P.,

Markham, ON L3R 6G4

© 2020 GANONG BROS., LIMITED

SUNKIST IS A REGISTERED TRADEMARK OF SUNKIST GROWERS, INC., USA USED UNDER LICENSE BY GANONG BROS., LIMITED. FRUIT CHARACTERS ARE COPYRIGHTS OF SUNKIST GROWERS, INC., USA USED UNDER LICENSE BY GANONG BROS., LIMITED.